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Facilities & Services

Sun Tuen Mun Shopping Centre

Sun Tuen Mun Shopping Centre concierge is located at

For enquiry, please call 2467 0672.

Sun Tuen Mun Shopping Centre seeks to provide the best shopping environment. The following customer services are now available at our Customer Service Centres.

Free Wi-Fi service
Smart phone charging service
Lost & found service
Baby caring room and family toilet
Disabled facilities
Wheelchair lending
Baby stroller lending
Umbrella lending
Sewing kits
Mall event and information enquiry
Local transportation information enquiry

First aid kit
AED first aid service

Baby carriage borrow

Baby diapers

Baby bottle reheating and boiling hot water

Nursing cover

Sun Tuen Mun Shopping Centre shall allow Pets to enter and stay subject to the following Terms and Conditions. By bringing your Pet into Sun Tuen Mun Shopping Centre, you are deemed to have read, understood and agreed to these Terms and Conditions.

Only domesticated pet dogs and cats (“Pet(s)”) are permitted to enter Sun Tuen Mun Shopping Centre. All other animals are prohibited, unless with the prior written consent from the management office.
Pet owners must comply with all applicable laws and regulations, terms and conditions and the instructions of Sun Tuen Mun Shopping Centre staff. If pet owners are found to be in breach of any of these Terms and Conditions and/or if the Company in its sole discretion determines that the behaviors of the pet(s) or their owners are a threat to and/or a disturbance to others, the Company shall have the right to deny entry to Sun Tuen Mun Shopping Centre or request the pet owners and their pet(s) to leave immediately.
Pet owners shall be solely responsible for their safety and the safety of their pet(s) and/or their property and/or belongings, and shall be solely responsible for any injuries and/or damage to and/or loss of property and/or belongings of others and/or their pet(s) while at Sun Tuen Mun Shopping Centre. The Company shall not be responsible and do not assume any liability for any such injuries, damage and/or loss, whether such injuries, damage and/or loss is caused by the Company or otherwise.
“Fighting dogs”, or other “known dangerous dogs” as classified under the Dangerous Dogs Regulation (Cap 167D) are not allowed to enter Sun Tuen Mun Shopping Centre.
Pet owners shall keep your pet(s) in a pet stroller or carry bag, or carry by hand while staying in the indoor area of Sun Tuen Mun Shopping Centre.
According to statutory requirement, pet(s) are not allowed to enter restaurants or supermarkets. Offenders are liable to prosecution.
Sun Tuen Mun Shopping Centre has the right to interpret these Terms and Conditions. In case of disputes, the decision of the Company (including the interpretation of these Terms and Conditions) will be final and binding on all parties concerned.
The Chinese version of these Terms and Conditions is for reference only. In case of discrepancies between the provisions of the English version and the Chinese version, the English version shall prevail.
The above Pets guideline is except for guide dogs & dogs in connection with the exercise of a lawful power.

These Terms and Conditions are issued by Sun Tuen Mun Shopping Centre.

Should you have any questions or require any assistance, please contact our Customer Service Hotline at 2467 0672.